System Alert: COVID-19 (CORONAVIRUS) UPDATES. Learn more.


What you need to know to ride the bus

Riders are required to wear face coverings on public transit, in public spaces where social distancing isn’t possible, including enclosed or semi-enclosed such as Buckley Transportation Center in Lawrence and Haverhill Transit Center, and should maintain as much social distance as possible while on MVRTA buses.

Riders must be traveling to an essential destination such as clinics, hospitals, pharmacies, grocery stores, banks, and work.

Riders are required to exit the bus at the end of its route and may not re-board the same vehicle for return trip.  Multiple or consecutive round trips are not permitted and riders who appear to be loitering on the bus will be asked to deboard.

No standees are permitted on buses.

Please know that we take our responsibility to keep Massachusetts safe very seriously.  Be assured we have taken the following steps to comply with state mandatory safety standard for workplaces

  • Workers are wearing face coverings and we’ve put social distancing measures in place.
  • We provide hand washing capabilities and we are regularly sanitizing high-touch areas.
  • Our staff has received training regarding social distancing and hygiene protocols.
  • We have established thorough cleaning and disinfecting protocols.

We ask you to do your part as well by wearing your face mask and maintaining social distance.

Regular service for both fixed routes and EZ Trans resumed on Sunday, September 06, 2020

Main Office at 85 Railroad Ave hours

Main office is open from 8:00 am – 5:00 pm, Monday – Friday.

We are following the procedures and guidelines recommended to all agencies from the US DOT and the CDC

  • The MVRTA Maintenance Team is sanitizing all vehicles each night.
  • Operators and supervisors have all been provided training on how to protect themselves from the virus. The training was mandatory.
  • New and updated memos from the CDC continue to be posted on how everyone can protect themselves. These memos and updates will be posted at MVRTA transit centers, Buckley, McGovern, Washington Sq. Haverhill and Amesbury.
  • MVRTA’s Operations team has developed procedures should staff become infected; how to protect themselves and others from spreading infection.
  • All bus and van drivers carry pocket size hand sanitizer since soap and water is not available on the road. Sanitizer products are available to all staff.
  • Hand sanitizer stations are located in the MVRTA administration office lobby and transit centers. These are available to the public.
  • Finally use common sense, wash your hands frequently, stay home if you are sick, seek medical attention if your symptoms become severe.

We will update this page as conditions change.


Face cover required – EFFECTIVE: MAY 6, 2020 (PDF)

If you are sick and have a cough, cold, fever, or having symptoms of Covid-19, do not take MVRTA transit service.  If urgent medical care is needed, use a personal vehicle or call an ambulance to get to the provider’s location.