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How to Ride

Travel Training videos:

Take a few minutes to view a series of videos that the MVRTA has created on how to use MVRTA’s fixed route buses! Whether you are new to the Merrimack Valley area or just need a quick refresher, our Travel Training videos will show you how easy it is to ride with us. Click on a video below or click here to go to our YouTube Channel.

Videos de entrenamiento para utilizar los autobuses:

¡Tómese unos minutos para ver una serie de videos que la MVRTA ha creado a cerca de como tomar el autobús! Ya sea que se haya mudado recientemente al área del Valle del Merrimack o necesite actualizarse, nuestros videos de entrenamiento de como tomar el autobús le demostrará lo fácil que es viajar con nosotros.  Haga clic en unos de los siguientes videos o haga clic aquí para ir a nuestro canal de YouTube.

Các video huấn luyện

Xin dành vài phút để xem loạt video do MVRTA thực hiện để biết cách dùng xe buýt MVRTA trên lộ trình cố định! Dù quý vị mới đến khu vực Merrimack Valley hoặc muốn được nhắc nhở thêm, hãy xem các video huấn luyện để thấy việc đi lại với chúng tôi là một điều rất dễ dàng. Bấm vào video dưới đây hoặc bấm vào đây để vào đài của chúng tôi trên YouTube.

出行培训视频

请花几分钟时间观看MVRTA创作的系列视频,这些视频介绍了如何使用MVRTA 的固定路线公共汽车!无论您新近搬入Merrimack Valley地区,还是只需要一个简单的提醒,我们的出行培训视频都将为您展示乘坐我们的公共汽车是多么简单易行。单击下方的视频或单击此处访问我们的YouTube频道。

Click here to view our Bus Service Customer Guide

Wave Policy:

The MVRTA does not have any fixed stops; we run on a wave down policy. The times on the schedules tell you when the bus will drive by at that location.

To get on the bus: Wave to the driver as the bus is approaching. You must be on the same side of the street as the bus and in a safe spot.

To get off the bus: When you see the bus is nearing your destination point, alert the driver by pressing the yellow signal tape that runs vertically between the windows.

No Stop Zones:

No Stop Zone is an area that the MVRTA has designated as too dangerous or unsafe for the bus to stop at, therefore passengers can not get on or off the bus within this No Stop Zone.

To find schedules:

All schedules are available online and are print friendly. Schedules are also available on all buses, both the Haverhill and Lawrence Transit Centers, and at our main office in Haverhill.

Lost and Found:

If you have lost something on one of our vehicles, give us a call at 978-469-6878 option 2, between the hours of 8am and 5pm, Monday-Friday. Be advised that the MVRTA is not responsible for lost or stolen articles and can not use our video monitors to find out what happened to your missing items. MVRTA will retain all found items for a period of 30 days.